Frequently Asked Questions

Q: What can I expect in my in-home estimate?

We’ll start with an in-home estimate, sending a design consultant to your home to review various products, features, benefits, and installation methods. By the time your consultation is complete, you’ll have clarity on the choices that best fit your goals and budget.

Q: I have no idea what I want or what’s possible with my budget. Does American Vision Windows offer design assistance?

Yes! During your in-home estimate, you can lean on the expertise of your design consultant to guide your selections. We’ll make it easy-peasy to understand the process and pinpoint your best options.

Q: Do you offer virtual consultations instead of the in-home estimate?

No, we do not offer virtual consultations instead of the in-home estimate.

Q: What happens after I’ve made my choice?

Once you’ve made your selection, we write your work order and schedule your final measurement appointment. During this appointment, a specialist comes to your home to confirm your choices, measurements, hardware, and all that needs to happen for a successful installation. Our intent is to clarify expectations and prevent any miscommunication or mix-up. You sign off, and we order your products from the manufacturer.

Q: What’s the status on my order? It’s been a while since our last update.

It can take a few weeks for manufacturers to complete your product, particularly in light of pandemic procedures. You may not hear from us during this time, but rest assured we’re keeping a watchful eye on your order. We’ll schedule your install as soon as your materials are ready.

Q: What can I expect on installation day?

Our technicians are trained to work quickly and systematically to deliver a perfect install. Some installations can be loud and messy, but we’ll leave your home as clean as we found it. We’ll also continue to follow safety measures, including protective gear and social distancing. Your technician will let you know when to expect completion. Generally speaking, our installs are completed in a day or two.

Q: What level of support is available after my installation is complete?

Our commitment to top-notch service doesn’t end with installation! Our in-house service team is eager to assist you with any issues that arise with your product, installation, or manufacturer. We prioritize your satisfaction and work hard to ensure you have a “wow” experience, even after we’re gone.

We’re mindful that our success hinges on you getting exceptional value and service from American Vision Windows. From initial consultation to installation and beyond, we work hard to earn your satisfaction at every step.
Below are answers to common questions you might have. Can’t find your answers below? Contact us at. We’re at your service.

Schedule A FREE In-Home Estimate ✆ (888) 290-2566

        What can I expect in my in-home estimate?
      
        We’ll start with an in-home estimate, sending a design consultant to your home to review various products, features, benefits, and installation methods. By the time your consultation is complete, you’ll have clarity on the choices that best fit your goals and budget.      

        I have no idea what I want or what’s possible with my budget. Does American Vision Windows offer design assistance?
      
        Yes! During your in-home estimate, you can lean on the expertise of your design consultant to guide your selections. We’ll make it easy-peasy to understand the process and pinpoint your best options.      

        Do you offer virtual consultations instead of the in-home estimate?
      
        No, we do not offer virtual consultations instead of the in-home estimate.      

        What happens after I’ve made my choice?
      
        Once you’ve made your selection, we write your work order and schedule your final measurement appointment. During this appointment, a specialist comes to your home to confirm your choices, measurements, hardware, and all that needs to happen for a successful installation. Our intent is to clarify expectations and prevent any miscommunication or mix-up. You sign off, and we order your products from the manufacturer.      

        What’s the status on my order? It’s been a while since our last update.
      
        It can take a few weeks for manufacturers to complete your product, particularly in light of pandemic procedures. You may not hear from us during this time, but rest assured we’re keeping a watchful eye on your order. We’ll schedule your install as soon as your materials are ready.      

        What can I expect on installation day?
      
        Our technicians are trained to work quickly and systematically to deliver a perfect install. Some installations can be loud and messy, but we’ll leave your home as clean as we found it. We’ll also continue to follow safety measures, including protective gear and social distancing. Your technician will let you know when to expect completion. Generally speaking, our installs are completed in a day or two.      

        What level of support is available after my installation is complete?
      
        Our commitment to top-notch service doesn’t end with installation! Our in-house service team is eager to assist you with any issues that arise with your product, installation, or manufacturer. We prioritize your satisfaction and work hard to ensure you have a “wow” experience, even after we’re gone.

      EXCELLENT  
   Based on 1147 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Cardan Lin 
 
 
 
 Trustindex verifies that the original source of the review is Google. From the salesperson, Chad, to the installation crew, we had an excellent experience.   They were professional and left the house clean.  We would recommend American Vision Windows.
  
 
      Posted on Google  
   
   Adam Muller 
 
 
 
 Trustindex verifies that the original source of the review is Google. Justin and job did a terrific job! Thank you so much we’re clean and fast!
  
 
      Posted on Google  
   
   Matthew Geoffroy 
 
 
 
 Trustindex verifies that the original source of the review is Google. Job, Justin, and Blake were awesome!
  
 
      Posted on Google  
   
   Russ Sanders 
 
 
 
 Trustindex verifies that the original source of the review is Google. Arrived on time with a skilled and courteous crew of 6. Replaced 17 windows, front door and sliding door. Protected all of our furniture and cleaned up. Everything looks great!
  
 
      Posted on Google  
   
   Paul Echeveste 
 
 
 
 Trustindex verifies that the original source of the review is Google. A pleasant and professional experience from sales to installation. The installers were professional and efficient, gave good care and maintenance instructions. Hector, Victor, Gilbert and Yael were professional and very friendly. A great overall experience on a new front door and Arcadia door installation.
  
 
      Posted on Google  
   
   Joseph Kevane 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great workmanship. Super communication during the installation.
  
 
      Posted on Google  
   
   David Toland 
 
 
 
 Trustindex verifies that the original source of the review is Google. A wonderful experience!  All the folks are very professional and attentive.  The sales lead, Nick Forehand, is very informative and direct with what we needed and without any sales pressure.  He was spot on with our needs!  The windows made by Anlin are the perfect balance of style, quality and price.  They look great!  The installers( Job, Justin, Julian and Gilberto)  are equally professional and efficient.  Our entire house had new windows installed within one day. Highly recommended!  Thanks for everything!
  
 
      Posted on Google  
   
   dave luger 
 
 
 
 Trustindex verifies that the original source of the review is Google. Took out some French doors And put in a nice four piece slider. The crew, Justin job Ryan Axel Jonathan were all super nice. They certainly knew what they were doing. I wouldn’t hesitate to use them again or recommend them to a friend. Before and after photos below. Stucco and Painting should be done in a couple of days. I’ll follow up after that Is done.
  
 
      Posted on Google  
   
   Pamela Allen 
 
 
 
 Trustindex verifies that the original source of the review is Google. The window installation was prompt and efficient. Big shout out to Julian, Gilbert, Erick and Adrian for their great customer service and messless installation. Shout out also to the patient Blake. Thanks American Vision Windows!
  
 
      Posted on Google  
   
   Jeanne Loop 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jobe and Justin great job. We will Use again!!